Meta x WhatsApp API
Powered by MetaOne powerful platform to Automate WhatsApp conversations, campaigns and customer engagement.
A unified inbox, CRM, broadcasts, campaigns, workflow automation and AI — all in one platform built for teams that live on WhatsApp.
No credit card required · WhatsApp Cloud API & linked devices
Integrates with
MetaDon't see the tool you use?
Request an integrationEvery channel in. One core. Every module powered.
Customer conversations arrive through Meta's WhatsApp Business Platform, land in the Connectly Core, and instantly activate your inbox, CRM, automation, campaigns, AI and analytics.
Works with the tools you already use
Built on the WhatsApp Business Platform
Connect your Meta business infrastructure to Connectly and manage WhatsApp conversations, customers and automation from one workspace.
Complete your Meta Business setup — verification is handled by Meta, not Connectly.
What connects to Connectly?
These are the Meta building blocks Connectly reads and orchestrates so your team never has to touch raw APIs.
WhatsApp Business Account
The WABA is the container Meta uses to manage your numbers, templates and quality. Connectly reads it to keep your workspace in sync.
Phone Numbers
Every WhatsApp number you connect becomes a channel Connectly can route conversations through, with per-number routing and status.
Message Templates
Pre-approved templates power notifications and campaigns outside the 24-hour window. Connectly syncs approval status automatically.
Webhooks
Real-time delivery, read receipts and inbound messages flow to Connectly instantly, keeping your inbox and automations always current.
Cloud API
The WhatsApp Business Platform's Cloud API is the secure channel Connectly uses to send and receive messages at scale.
Business Profile
Your name, description, address and catalog as customers see them — kept consistent across every conversation in Connectly.
From Meta Business to live conversations
Meta owns identity and verification. Connectly takes over the moment your WhatsApp Business Platform setup is ready.
Meta Business
Create or use your existing Meta Business account.
Business Verification
Meta verifies your business as part of its onboarding requirements.
Create / select WABA
Set up a WhatsApp Business Account to hold your numbers and templates.
Connect WhatsApp number
Add the number your customers will message on WhatsApp.
Configure WhatsApp Business Platform
Enable Cloud API access for your WABA and number.
Connect to Connectly
Link your verified WhatsApp Business Platform setup to Connectly.
Start managing conversations
Run inbox, CRM, automation, campaigns, AI and analytics in one place.
Everything you need to turn WhatsApp into your growth engine.
From first message to closed deal, Connectly brings your inbox, automations, campaigns and AI together in one place.
Engage
One shared inbox for every WhatsApp conversation, routed and tagged automatically.
Automate
Build no-code workflows that qualify, reply and route leads while your team sleeps.
Broadcast
Send segmented campaigns to thousands with real-time delivery and reply tracking.
Manage
A built-in CRM keeps contacts, deals and conversation history in one clean view.
Analyze
Live dashboards surface response times, conversions and campaign performance.
AI
AI drafts replies, summarizes threads and resolves common questions instantly.
One WhatsApp inbox for your whole team
Every conversation, every channel, one shared view. No more juggling phones or losing context when a teammate takes over a chat.
- Real-time sync across unlimited team seats
- Assign, tag and filter conversations instantly
- Never double-reply or lose a customer message
- Full context with contact history and notes
Amara Chen
Online
Hey! Quick question about my order.
Can I get a refund for order #2291?
Of course — I can process that right away.
Contact details
Amara Chen
Tags
Launch broadcasts that actually get read
Segment your audience, send approved templates at scale, and track delivery down to the message — all without leaving Connectly.
- Template-approved bulk sends that follow WhatsApp policy
- Live delivery, read and reply analytics
- Smart audience segmentation and scheduling
- Automatic retry logic for failed messages
Spring Sale — 20% Off
Recipients
0
Sent
0
Delivered
0
Read
0
Failed
0
Build automations without writing code
Drag-and-drop triggers, conditions and AI steps into a visual workflow that responds to customers instantly, day or night.
- Branch on keywords, tags or business hours
- AI-generated replies with human handoff
- Reusable templates for common journeys
- Test and monitor runs in real time
New WhatsApp message
Keyword match: "price"
Asks about pricing?
Route to an agent
Generate reply with AI
Deliver reply
Delay before follow-up
Route to closer
Log deal + tag contact
Every customer, one living profile
Search, filter and segment contacts in seconds, then drill into a full timeline of messages, orders and notes without leaving the inbox.
- Custom fields for any business — no rigid schema
- Automatic timeline of messages, tags, orders and notes
- Filter and segment contacts for targeted campaigns
"Is the blue midi dress back in stock?" — 2h ago
Sent: "Is the blue dress back in stock?"
2h ago
Tag added: VIP
3d ago
Order #4821 placed — ₦38,500
1d ago
Follow up after delivery for a review
5d ago
Prefers evening calls. Loves the summer collection, refers friends often.
- Blue midi dress ×1₦38,5001d ago
- Summer set ×2₦61,0003w ago
- Ankle boots₦45,2002mo ago
An AI that already knows your business
Connectly's assistant reads your catalog, pricing and past conversations to draft on-brand replies in seconds — then sends them with your approval.
- Trained on your knowledge base, catalog and past chats
- Confidence-scored suggestions you can send or edit
- Delivered straight into the customer's WhatsApp thread
Absolutely. Our Premium plan is $49/month and includes unlimited conversations, automation and CRM. Since you tried the Starter plan last month, I can carry your data over.
Every metric that matters, live
Track delivery, response and conversion performance across every campaign and conversation, with charts that update as fast as your business moves.
- Real-time delivery and read-rate tracking
- Campaign-level performance comparisons
- See conversions and revenue impact at a glance
Sync Google Sheets with your CRM
Import contacts from any spreadsheet tab, export segments back to Sheets, and keep both platforms in sync without writing a single formula.
- Import contacts from multiple tabs in the same spreadsheet
- Smart column mapping detects names, phones, emails and more
- Sync only new rows — no duplicates, no overwritten manual edits
- Export filtered lists and campaign results back to Sheets
| # | Customer Name | Mobile Number | |
|---|---|---|---|
| 2 | Rahul Sharma | +91 98200 41122 | rahul@nexaretail.in |
| 3 | Amit Verma | +91 99870 33418 | amit@brightlogix.co |
| 4 | Neha Kapoor | +91 90045 77219 | neha@sunvaletrade.com |
Rahul Sharma
+91 98200 41122 · rahul@nexaretail.in
Amit Verma
+91 99870 33418 · amit@brightlogix.co
Neha Kapoor
+91 90045 77219 · neha@sunvaletrade.com
One automation engine, endless workflows
Connect triggers to actions and let Connectly handle the rest — instantly, at scale, around the clock.
A complete WhatsApp toolkit
From messaging to automation to analytics — every feature you need to grow, in one platform.
WhatsApp Inbox
A unified inbox for every conversation, in real time.
Bulk Broadcasts
Reach thousands of contacts with a single click.
Campaign Scheduler
Plan and queue campaigns for the perfect moment.
Workflow Automation
Build no-code flows that run themselves 24/7.
AI Assistant
Let AI draft, reply, and qualify leads for you.
CRM & Contacts
Keep every customer profile organized in one place.
Templates
Approved WhatsApp templates ready to send.
Analytics
Track delivery, replies, and revenue at a glance.
Team Inbox
Collaborate with shared assignments and notes.
Tags & Segmentation
Group contacts for precise, targeted messaging.
Follow-ups
Automatic reminders so no lead goes cold.
Multi-number Support
Manage several WhatsApp numbers from one hub.
WhatsApp Cloud API
Built on Meta's official, reliable infrastructure.
Linked Devices
Connect existing numbers without switching apps.
Webhooks
Push events instantly into your own systems.
Integrations
Connect the tools your team already relies on.
Solutions tailored to how you work
Whichever team you run, Connectly adapts to your workflow — not the other way around.
Marketing Teams
- Launch broadcast campaigns in minutes
- Segment audiences by tags and behavior
- Track opens, replies, and conversions
- A/B test templates for better results
| Campaign | Sent | Delivered | Replies | Conv. | Status |
|---|---|---|---|---|---|
Summer Sale | 4,200 | 98.4% | 1,240 | 312 | Completed |
Product Launch | 3,580 | 97.9% | 980 | 240 | Sending |
Win-back | 2,960 | 96.4% | 610 | 128 | Scheduled |
VIP Offer | 2,340 | 99.1% | 845 | 268 | Completed |
Sales Teams
- Manage leads through a visual pipeline
- Auto-assign chats to the right rep
- Trigger follow-ups so no deal goes cold
- Sync deals straight into your CRM
New
$8,000
Nimbus Retail
$4,800
Fernback Foods
$3,200
Qualified
$11,500
Loop Fitness
$6,100
Brightline Co
$5,400
Negotiation
$16,800
Ardent Labs
$9,200
Solace Home
$7,600
Won
$21,300
Vela Studio
$12,400
Harbor & Co
$8,900
Customer Support
- Shared team inbox with smart routing
- AI-assisted replies for common questions
- SLA tracking and ticket prioritization
- Canned responses for faster resolution
E-commerce
- Automated order and shipping updates
- Cart recovery via WhatsApp reminders
- Product recommendations post-purchase
- Sync with Shopify and WooCommerce
Order #8821 confirmed
WhatsApp confirmation sent · 2 items
Shipment out for delivery
Automated tracking update
Simple pricing that scales with you
Straightforward pricing. Upgrade as your team and conversation volume grow — no hidden fees.
Frequently asked questions
Everything you need to know about Connectly. Can't find your answer? Reach out and we'll help.
Connectly is a WhatsApp automation and CRM platform that lets teams manage conversations, run broadcasts, automate workflows, and use AI to reply faster — all from one shared inbox connected to your WhatsApp number.
Turn every WhatsApp conversation into an opportunity.
Connectly unifies your inbox, CRM, broadcasts, automation and AI into one workspace — so your team replies faster, closes more deals, and never loses a conversation.